Customer Wellbeing

Warranty and Spare Parts

Warranty 

Here at New Age we hold ourselves to the highest standards of design, manufacturing and after sale support. As an assurance of quality, we offer a 3 year manufacturer warranty and 12 months of New Age Assist with every purchase of a new caravan/camper through our dealerships. Don’t spend your holiday worrying about your van, travel with peace of mind.
If you have a warranty claim, please contact your New Age dealer.
Please note, 3 year manufacturer warranty is only applicable to vans manufactured from 2017 onwards.

Need a non-warranty repair? Visit one of our recommended repairers: Repairers list 

 

Spare Parts

With dedicated suppliers and dealerships you can rest assured that you receive and have access to a support network Australia Wide. The New Age experience does not end at purchase, so be a part of the New Age family and enjoy a lifetime of cherished memories.

We offer a spare parts service which provides customers with a range of genuine parts for New Age Caravans. The New Age experience offers our clients a wide range of services, extended past the build of their caravan. Our Customer Assurance Department are available to assist our clients along their journey of caravanning, as part of this service, there is the opportunity for clients to purchase Spare Parts directly through New Age.

For all your Spare Part enquiries please contact the Spare Parts Department on:

Email: spareparts@newagecaravans.com.au

Phone: 03 9305 1714

For more information, please contact your local dealership.

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