Message from New Age Caravans
The recent announcement from the Victorian Government will impact the expected reopening date of our manufacturing facilities. We are hopeful that the caravanning industry based in Melbourne will be able to restart production from the 28th of September, but this date is pending a number of factors and we will not know for sure until closer to the date. We will be working with industry bodies and following state government announcements to understand when we can resume production, as this information becomes available we will share it with you
We're committed to the safety of our staff, customers and the broader community and continue to follow the guidance we receive from the government and medical experts. As soon as it is safe to do so, we will launch back into producing caravans to match the demand from our eager customers, with many changes to improve the safety and efficiency of our operation.
We've been overwhelmed by the support shown by the passionate community of New Age owners. We couldn't do what we do without your continued support and well wishes – it makes the hard work that goes into every new caravan and camper worth it.
To whom it may concern,
Throughout this crisis, we've gone above and beyond the advice of government medical officers in changing the way we do things to protect our customers and staff. With Victoria moving to stage 4 restrictions, our skeleton-crews in our manufacturing facility along with the staff of other caravan manufacturers will need to stay at home for the next 6 weeks.
If you have a caravan that is currently being manufactured or was due to start, there will be a delay due to the stage 4 lockdown. Unfortunately this is unavoidable and every other Victorian caravan manufacturer is in the same position. Please contact your local dealership for an update on your caravan and they will be able to assist you.
Dealers outside of Melbourne and the rest of Australia are still open for sales and servicing and would love to hear from you. If you are looking at buying soon, now is the time to lock in your order as we will be delivering caravans in the order that purchases are made.
We're still working with industry and government bodies to understand how this hibernation will affect our manufacturing and over what period of time. We'll be sure to make an announcement when there is more information available.
Our Melbourne dealership will still be available to answer enquires but will not be on site. If you'd like to know more about what caravans they have at their dealership, have a question about your caravan, or are thinking about ordering something perfect just for you, please don't hesitate to jump on their website or get in contact with them. They would appreciate your call now more than ever. We'll be spending our downtime preparing – in ways that we can – to reopen better than ever.
We appreciate the patience our awesome New Age customers have shown in 2020. We're so glad that we have amazing customers to tackle this bumpy road ahead and we can't wait to get everyone back on the road and camping in the beautiful locations Australia and New Zealand have to offer.